Accessibility statement for the Leadership Portal

Please see below link to our 'In Progress' certificate with Shaw Trust showing our commitment to making our content accessible and inclusive:

This website is run by Health Education and Improvement Wales (HEIW). We want as many people as possible to be able to use this website.

For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in a maximum of 30 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: heiw.people@wales.nhs.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We are looking into the option to provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Health Education and Improvement Wales (HEIW) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

Some accessibility issues may be a disproportionate burden to fix. We are currently in the process of assessing the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We will make a full assessment with the platform supplier and auditor, further information to follow by September 2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Third party content

Where the site links out to third party content, this is clearly referenced as such and is exempt from meeting the accessibility regulations that are within our control.

What we’re doing to improve accessibility

It is our intention to continue to improve accessibility with regular internal and external audits.

Preparation of this accessibility statement

This statement was prepared on 26/06/2020. It was last updated on 26/06/2020.

This website was last tested on 04/06/2020. The test was carried out by our Digital team at HEIW using the WAVE and lighthouse accessibility tools.