Amber area of Framework

Healthy Working Relationships

Unhealthy Working Relationships


The All Wales Respect and Resolution Policy was launched in June 2021 replacing the previous Dignity at Work Policy and Grievance Policy. The aim is that all employees have access to a policy to help deal with any requests for resolution relating to their employment fairly, constructively and without unreasonable delay.

Relationships are never perfect and disagreement with people is really normal and often healthy (it helps us to do things better). Resolving conflict at the earliest stages has less negative impact on us, our immediate colleagues and our organisations and ensures restoration of healthy working relationships.

This area of the framework supports the informal resolution area of the policy and aims for us to take ownership of our relationships so that they are as healthy as possible. To help with this a toolkit has been developed which includes these useful approaches.