DHCW: NHS Healthcare Leadership Model
The Healthcare Leadership Model is used to help those who work in health and care to become better leaders. It is useful for everyone – whether you have formal leadership responsibility or not, if you work in a clinical or other service setting, and if you work with a team of five people or 5,000. It describes the things you can see leaders doing at work and is organised in a way that helps everyone to see how they can develop as a leader. It applies equally to the whole variety of roles and care settings that exist within health and care. At DHCW, we previously developed a Leadership Charter based on the 9 dimensions of the model, and use the model as part of 360° Assessment and Feedback.
For those individuals looking to develop their leadership style, perhaps for personal development or as identified during Appraisal discussions, there is the option to participate in 360° feedback. This involves completing a 360° self-assessment questionnaire (with questions based on the 9 dimensions of the model), and nominating your Managers, Peers and Colleagues to complete the questionnaire about you. This can help you understand how your leadership behaviours affect the culture and climate you, your colleagues, and teams work in. Whether you work directly with patients and service users or not, you will realise what you do and how you behave will affect the experiences of patients and service users of your organisation, the quality of care provided, and the reputation of the organisation itself.
Read more information on the Healthcare Leadership Model and how it can be used.
If you are interested in undertaking 360° feedback as part of your Appraisal/Personal Development, please contact DHCW.WFOD@wales.nhs.uk.
