About Supervision

Facebook
LinkedIn
YouTube

Home | Supervision Hub | About the Supervision Hub

About the Supervision Hub

Supervision Hub

At a glance

  • Supervision helps staff do their job well, feel like they belong and want to stay.
  • The A-EQUIP model provides a structure with which to understand the different functions of supervision.

Supervision helps everyone. It helps staff do their jobs well, which means better care for people in Wales. Our goal is to help you feel like you belong, do well in your job, and want to stay.

If you work in health and social care your employer must make sure you can get supervision. This means someone helps you learn, grow, and do your job well. The Health and Social Care Act (England & Wales), Regulation 18: Staffing and guide for managers and leaders requires that staff gain necessary support, training, and supervision to perform their jobs effectively. This helps keep people safe and makes sure everyone gets good care.

There are lots of ways to do supervision. Instead of making everyone use the same method, we focus on what they all have in common. We share rules, advice, and helpful tools to make sure supervision is done well.

Circular diagram illustrating four types of support surrounding a central circle labelled 'People we support.' The four sections are: 'Clinical supervision (restorative)' in orange, 'Education and development (formative)' in teal, 'Personal action for quality improvement' in red, and 'Monitoring and evaluation (normative)' in green.
CAPTION
The Supervision Hub was based on the four functions of a model called A-EQUIP – Advocating and Educating for Quality Improvement. This model was first made to help nurses, but it can be used by anyone working in health and social care.

Supervision should:

  • Help people learn and grow
  • Make sure they follow the rules
  • Support their wellbeing and help with stress

For some, 'clinical supervision' means all their supervision and includes the three formative, normative and restorative functions. For others it means just the restorative function.

A-EQUIP adds one more thing: helping staff take action to improve care for patients, themselves, and their teams.

We’re using the A-EQUIP model to help more people who work in health and social care. This model helps people keep getting better at their jobs. It also helps them feel strong, give better care, and get ready for things like job reviews and professional checks.

Making use of supervision is a generic skill that is pertinent to all practitioners at all levels of seniority because clinical work is demanding and usually requires complex decision-making.

Should you require any further information, please contact HEIW.MentalHealthWorkforcePlan@wales.nhs.uk .

Please provide feedback about the Supervision Hub.


Webpage last updated on: 27th January 2026