Interactive Compassionate Leadership Principles - What are Compassionate Behaviours?

What are Compassionate Behaviours?

The four behaviours of compassion are described below in the form of a compass, helping to navigate how we interact and engage with colleagues and citizens, whilst aligning with Health and Social Care values and beliefs:

to those we lead means being present with them. It requires that we ‘listen with fascination’ to those we lead.

to ensure there’s a good path for those we lead to achieve their goals by removing the obstacles or providing the resources and support to help them deliver high quality care.

Compassionate Behaviours Compass
is dependent on listening deeply. It requires that we take the time to listen in order to understand the challenges that those we lead face in their work.
Is feeling the strains, pains, anxieties and frustrations of those we lead without being overwhelmed by those feelings. This then gives leaders the motivation to help or serve those we lead.

How do we demonstrate Compassionate Leadership?

Compass logo

Examples Include:

Group of people generating ideas

Enabling cultures where teams feel safe to be open about challenges, share their ideas and share a vision

Group of people talking

Providing regular time for team reflection to enable sharing of learning and experiences

Group of people creating with cogs

Coproducing with colleagues and citizens

Group of people talking

Taking the time to listen in order to understand the challenges that colleagues face

Attending, Understanding, Empathising, Helping

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